Help Guide

  1. 1. Where do I log in?
  2. 2. How do I record a program from TV Guide?
  3. 3. I already purchased a Premium account. Why do I still have ads and pop up?
  4. 4. How do I watch on iOS devices like Iphone, Ipad?
  5. 5. How do I watch on Android devices like Android Phone, Android Tablet?
  6. 6. Do you have a native Streamlive Android app with TV Guide and can be navigated with a remote control?
  7. 7. When I try to play a channel on Streamlive Android App and I have error "TV not ready"
  8. 8. Do you have Kodi add on? Is it free for all users including free users and guest?
  9. 9. How do I watch on Roku, Xbox, PS4 and other devices that are supported by PlayOn script?
  10. 10. I am a free user and why can't I watch all channels? Why do I have lag, stop and go sometimes?
1. Where do I log in?
You can log in at https://www.streamlive.to/login

2. How do I record a program from TV Guide?

First you will need to go to TV Guide. Now you can choose a Program, and click on the Record button. It will be added to My DVR. Please wait until it can finish recording before you can playback.

3. I already purchased a Premium account. Why do I still have ads and pop up?

Please double check if you are logged-in or not. You check by go to Log In Page. If you are already logged-in, it will redirect you to the Account Page where you can see your membership status. It should show Premium and you should not have any ads. If your membership status is Regular, please Open a Ticket

4. How do I watch on iOS devices like Iphone, Ipad?

First open Safari on your Iphone or Ipad and go to streamlive.to. Then click on the link to download the Rocket Media Live TV Player from App Store. Open the Rocket Media Live TV Player app, click on the browser icon. Now click on "Menu Icon" > "Log In". Now Log in with your Premium Account to watch.

5. How do I watch on Android devices like Android Phone, Android Tablet?

From your Android device, open browser and go to streamlive.to. Then click on the link to download the Rocket Media Live TV Player from Play Store. Open the Rocket Media Live TV Player app, click on the browser icon. Now click on "Menu Icon" > "Log In". Now Log in with your Premium Account to watch.

6. Do you have a native Android app with TV Guide and can be navigated with a remote control?

Yes we have Streamlive Android App. This app can be installed on Android box and can be navigated with remote control. It is suitable for Android box that connects to a HD TV. You can download the Android App here

The Streamlive Android App is open for all users including Premium, Guest and Free Users. However Premium users will have access to our dedicated CDN live streaming for a better viewing experience. Guest or Free Users may have lag, stop and go during peak hours

7. When I try to play a channel on Streamlive Android App and I have error "TV not ready"

It means either our server is down or there is a problem with caching in Android app. Please try to Log out, and Log in again. If it still does not work, please contact support at support@streamlive.to

8. Do you have Kodi add on? Is it free for all users including free users and guest?

Yes, we do have a free Kodi addon for all users, including Premium, Regular and Guest Users. Pleaes note that Premium users will use different CDN for live streaming so they have a smooth viewing experience. If you have a Premium account you MUST log in the Kodi add-on to take advantage of the CDN streaming. If you are a guest or regular user, you may have lag, stop and stuck at peak time

We only support Kodi 17 or later. Please click here for instruction on how to install Streamlive Kodi addon for your Kodi system

9. How do I watch on Roku, Xbox, PS4 and other devices that are supported by PlayOn script?

You will need PlayOn script to watch on those devices. Playon script can be purchased at www.playon.tv for a one-time fee.

Please click here for instruction on how to install use PlayOn script

10. I am a free user and why can't I watch all channels? Why do I have lag, stop and go sometimes?

Free users can watch most of channels. However some broadcasters may decide to enable the domain protection for their channels which mean ony Premium users can watch their channels. This is the decision of the broadcasters, not streamlive administration

There is a free pool of servers which are shared by free users. During peak hours there are tens of thousands of free users connected at once. As a result the servers are overloaded and you will experience lag during peak times. You can upgrade your account to Premium to access our CDN streaming service which guarantees no LAG.